Reviews

"Thanks Robert and his Crews!"

We are redesigning our back yard and tearing up about 60% of the square footage and thought this would be a good time to check out the main sewer line for the home (our sewer goes thru the backyard to an alley). Called in 4 services to get an understanding of the situation and their fixes. A couple just quoted for jack hammer and replace. Two of them quoted for the pipe liner (obviously, a better choice). Robert came out and spend a good amount of time going over the project with me including a clean out at the back of the yard for my RV. After the concrete etc from the back yard was removed, we scheduled Mr SewerRooter. They dug in right away and took care of business. As in all projects, a couple of turns came up, but all were navigated and the project completed. We are Happy with the results and the price was competitive. Thanks Robert and his Crews!

Gary S Torrance, CA

"I highly recommend Robert and will call him again if we needed a plumber."

I needed a Hydro jetting done on the property. I called multiple plumber to shop around and Robert is the only one answered my call promptly and accommodate us right away. He was communicative and showed up on time as promised. Robert and his guys did a very good job on the project with great equipment. Robert also provided me photos and video of job. He also take time to explain everything while watching the video of the sewer line. His price is very reasonable according to the job done.

Romel M.

"WOW, Now that's what I'm talking about. Mr Sewer Rooter to the rescue?"

I used " Mr. Sewer Rooter " on Friday. First I was looking and searching for a responsible plumber. I called several (Other Plumbers), but each one had a story or so. " I don't work in that area( Inglewood) or My truck is in the shop, I'll get to you when I can". Sorry My time is My Money..... So I called Mr. Sewer Drain Specialist. The receptionist on the phone said they would be at my Duplex in an hour. I'm the landlord. Before an hour, the Rooter employee, named Jesses L. Called me back and told me was checking out the plumbing problem. Jesse found the problem, told me his boss would call me back with a quote. His boss did " quickly call me back, Jesse then repaired the " Pipe Replacement problem", And What was very impressive. Jesse texted me pics of every move he made while repairing this pipeline. He completed the job, repacked the soil that was Up- rooted, then advised me that he tested and completed the job. WOW, Now that's what I'm talking about. Mr Sewer Rooter to the rescue‍

Kevin S.

"They are no nonsense and right to the point--just what you'd want from a home service company. "

I first contacted Mr Sewer Rooter through Yelp after requesting several quotes from different companies. They are no nonsense and right to the point--just what you'd want from a home service company. Robert C., the owner, was able to price match other companies in our area and provide excellent service. Tony, the plumber who serviced our drain, was very friendly and thorough in his explanations of what he was doing. He even left the bathroom looking clean and neat! Would definitely get in touch with these guys again in the future. Thanks!

Samantha R.

"Amazing service!! This guy is unbelievable."

So I found these guys on Thumbtack. Don replied to me asap and was very proactive in getting my business. I recently purchased an older home and needed some upgrading of the plumbing system because it didn't have a water pressure regulator. So of course I sent out a massive amount of quotes on every single app I can find, Yelp, home advisor, nextdoor, and thumbtack. I got a lot of responses but none were as proactive and approachable as Don was. Prior to Don, I actually got a couple of other companies to come out and give me an estimate. Honestly the bids were pretty similar, but what won me over was Don's professionalism and friendliness. He's always cracking jokes to ease my nervousness cause he knows I'm a first time home owner and I'm worried about everything. Having just bought a house, money is a little tight for me, so Don let me know what issues I should prioritize and what could wait. Since I am a complete newbie at this homeownership thing, I wanted to get the work permitted and Don said he totally understands and got it done asap included in this estimate! Anyways, Don came out and gave me an estimate and immediately sent me a contract. They were the only company who sent me a detailed contract. They also used DocuSign too which was great! Everyone else kind of just waited for me to initiate. I asked when can this be done since I'd like to do this before moving in. Don said the next day they can start and they finished within the estimated time frame with a couple hours to spare. I met with the two plumbers who would be working on the project, Hugo and this younger gentleman who unfortunately I did not get the name of. They were a bit on the quieter side but Hugo had this aura of professionalism about him. You can tell this guy is confident in his skills. As the project began, Don would always send me updates and pictures of how things are coming along. On the day of completion, Don let me know there were actually more issues with my house, which they had already fixed with no cost! Amazing service!! This guy is unbelievable. I will be using these guys for future plumbing and sewer projects in the future! Sorry I'm always running late too Don!

Irene N.

"Highly recommend because of professionalism, quality and follow-up."

Used Robert and his team to install plumbing for a stackable w/d - have used his sewer services and now will use their plumbing services. Highly recommend because of professionalism, quality and follow-up.

C V.

"Very happy with both visits "

Had a kitchen sink clog a week and a half ago. It clogged again this week, BUT they came back out ran the snake again at no charge. I took their suggestion to have my pipes flushed to avoid future issues, which I did. Very happy with both visits because the plumbers were very good about not making a mess and cleaning up what mess was created. Need to call them back to do a sewer main sweep, so I'll never have to call them again. ;)

Mike S.

"hire them again for any plumbing/sewer repairs or renovations we might have in the future."

Using a different company, we had an inspection on the property done as part of our closing and looked for a recommendation on how hard we should push at closing based on the inspection for our sewer line. We subsequently went to jet the line, for maintenance, with said company, and low and behold we needed a major repair. Given that we had asked for an opinion during the close process, we decided to not use that same company again for the actual repair and decided to shop around. We hired Mr. Sewer Rooter at the recommendation of a neighbor and couldn't have been happier (outside of needing a fuller repair than anyone could have anticipated!). Don was very communicative and outlined the scenarios that could take place as they came in to jet and access the line. I felt as though they were extremely transparent on the pluses and minuses of each of our options and looked for numerous ways to help us with costs as well, given the surprise of needing to replace the saddle at the city connection. On top of having to deliver unfortunate news and doing that in an appropriate manner, Don also took the time to return to the site to give us a repair video for our records and answered numerous questions around the property (a possible shower pan leak, french drain near our slab, future renos for a separate in-law structure) as we are new homeowners (vs previous condo owners). I found his willingness to go this extra mile the icing on the cake for a tough sewer repair scenario and this is what would make me hire them again for any plumbing/sewer repairs or renovations we might have in the future.

Brandy S.